review player accounts affected by stuck issue

Recently, there has reports that quite a few FIFA 15 Ultimate Team gamers are stuck with items or coins that are untradeable. According to EA, due to some technical issues they were unable to resolve this issue before.

However, the company said that it’s now possible to review player accounts affected by stuck issue:

We recently ran into a technical issue that prevented us from properly resolving stuck content (player items or coins) for the FIFA Ultimate Team accounts of a small number of FIFA fans. We are now able to review these select few accounts, and we will be working to unstick these items for the affected FIFA fans.

The process of fixing this issue “will occur daily over the next couple of weeks.” In addition, EA will offer affected players “one-time package of untradeable packs” to compensate for the recent problems.

If you have been a victim of this issue, keep an eye on your Origin email address or EA SPORTS Football Club News Alerts for an update on the fix and your new pack. After the issues has been resolved, your untradeable packs will arrive within Fut 15 Coins the next few days.

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